We live in a high demand world where people have become accustomed to getting immediate gratification. For this reason, many companies have tailored their services to accommodate this need for speed and convenience with the goal of improving the customer experience. Consumers now prefer not to run to the bank to perform basic transactions or make a call for account information by phone. As a solution, banks are adopting online platforms for their customers to access accounts remotely from their laptop or desktop computer, tablet, or smartphone. In this article, we will explore the capabilities of First Keystone’s Online Banking to see what the buzz is all about.
Account Balances
Most types of loans and deposit accounts can be linked to your online profile, allowing you to monitor your account balances and activity on a daily basis. Keeping an eye on your activity is the number one way to detect and prevent fraudulent activity. Being vigilant about monitoring your accounts also helps to keep your balances in check so you won’t have to worry about missed payments or overdraft fees.
eStatements
Through Online Banking, you can sign up to receive eStatements in place of your paper statements. Once enrolled, you will receive your statement electronically and have the ability to view or download. When it’s time to balance your account, you won’t be waiting on your monthly statement in the mail. It’s also a great way to do your part for the planet by going green!
Transfer Funds
It’s a simple process to setup one-time or repetitive funds transfers between your accounts. While certain account types are “view only” and do not allow for transfers through Online Banking, there are many options to take advantage of this convenient way to save or make payments. It’s especially helpful if you are out and about and need to replenish the balance in your checking account. Simply transfer funds from your savings account without going to the bank or incurring phone transfer fees.
FKCB Loan Services
By linking your loan or line of credit (LOC) at FKCB through Online Banking, you can make payments or request a cash advance from your LOC into a deposit account. You even have options on the type of loan payment: a regular payment, a principal-only payment, or a LOC paydown payment. Your loan payment coupon book is history – the process can be streamlined through Online Banking.
Bill Pay
First Keystone’s Bill Pay service is an easy way to pay your bills, make a loan or mortgage payment, pay for child care, or set up automatic payments and reminders to avoid late fees. You can even arrange for recurring bill payments on a monthly cycle (Set it and forget it!), or make one-time payments for special situations, all without ever writing out a check.
PopMoney®
Popmoney® is a service that moves money directly from your bank account to someone else’s account. It’s easy to send money to friends and family, even if they don’t have an account at First Keystone Community Bank. You can use Popmoney® to request funds from someone as well. All you need is their email address or mobile phone number and, with a few clicks, money can be transferred between the accounts!
Additional Services
And that’s not all. There’s a wide variety of miscellaneous services available through Online Banking, including ordering checks, providing an address change, completing a stop payment request, or submitting a customer service message for assistance with your account.
Mobile Banking
After you’re enrolled in Online Banking, and you have established your username and password, you can download the FKCB Mobile Banking app to your smartphone. It’s a quick and easy way to check your account balances, transfer funds, make loan payments, manage your debit card, pay bills, or deposit a check through Mobile Remote Deposit Capture (signup and approval required). Not using the app? You can still access Online Banking using the internet on your smartphone by visiting our website (www.fkc.bank) through your preferred browser (i.e. Google Chrome, Internet Explorer, etc.)
Online Banking gives our customers the opportunity to bank outside the walls of their local branch by completing certain activities and transactions from the comfort of their home, office, or anywhere. In this case, the product definitely lives up to the buzz.
If you have questions or would like to learn more about our Online Banking services, your local branch is always there to help. Share your favorite thing about Online Banking in the comment section below!
