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Tips & Resources

Find some tips on how to keep your information and identity safe.

Tips to Stay Secure

Choose a topic to learn more about.

Identity Theft Protection Tips
  • Never share personal information online, such as your address, phone numbers, SSN, birth date, or birth place
  • Always store sensitive personal and financial documents in a secure location, and shred them prior to disposal
  • Never carry around your Social Security card or share your number unless absolutely necessary
  • Never carry unnecessary credit cards and cancel credit cards you don’t use
  • Opt out of pre-screened credit and insurance offers by calling 1-888-567-8688 or go to optoutprescreen.com
  • Delete all personal information on electronic devices prior to disposal
Password Tips
  • Never use your social security number as a username or password
  • Change your password frequently, using a combination of upper and lowercase letters, numbers, and special characters when allowed
  • Never use the same password on multiple sites
  • Don’t write down or share your password with anyone
Email Tips

Look for signs of fraudulent email:

  • Requests for specific personal information
  • Urgency – often threatening to close your account
  • Money reward offers in exchange for personal information through a survey or other method
  • Typos and poor grammar
  • URLs that are different from the sender – for example, links and sender email address do not say @fkcbank.com or @fkc.bank
Mobile Tips
  • Use the phone lock function to protect your app or browser based accounts
  • Delete text message alerts that you set up on your financial accounts after you receive them
  • Never text personal information such as account numbers, social security numbers, passwords, etc.
  • Remember to remove or change your mobile number if you lose or replace your mobile device and service
  • Always log off apps when you are finished using them
  • Never store personal information on your mobile device
  • Always upgrade to the latest mobile operating system to be sure you have the latest security protection in place
  • Only download apps from reputable sources, such as the store built into your device
Computer Tips
  • Ensure you only download programs from known, reliable sources
  • Ensure your operating system, software, browser versions and plug-ins are current
  • Install a personal firewall on your computer and keep anti-virus software installed and updated
  • Public computers should be used with caution. Online banking, downloads, and other private activities should be conducted, when possible, on a private computer
  • Protect your devices with password security to prevent unauthorized users from remotely accessing your devices or home network
Resources
Identity Theft, Privacy and Security Publications for Businesses – Link: http://business.ftc.gov/

National Cyber Awareness System (US-CERT) – Link: http://www.us-cert.gov/ncas

Center for Internet Security (CIS) Link: http://www.cisecurity.org/

OnGuard Online: Learn how to avoid internet fraud, secure your computer, and protect your personal information. Link: http://www.onguardonline.gov/

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